Privacy Policy

Privacy Policy

Last updated: January 3, 2025

At Didoly, we are committed to protecting the privacy and security of our users' personal information. This policy explains what information we collect, how it is used and protected, and your rights under Quebec's Law 25.

Collection of Personal Information

We only collect personal information voluntarily provided through our contact form. This includes:

• Name
• Email Address
• Phone Number

This information is used exclusively to respond to your inquiries or to communicate with you.

Use of Cookies and Other Tracking Technologies

Our website uses cookies to enhance the user experience and ensure the proper functioning of online services. The types of cookies used are:

1. Analytical Cookies:

   • Google Analytics: Used to analyze website traffic and user behavior to improve our services.
   • The information collected is anonymized and includes data such as pages visited, session duration, and approximate location.

2. Technical Cookies:

   • XSRF-Token: Ensures the security of online forms and protects against CSRF (Cross-Site Request Forgery) attacks.
   • Session: Maintains the user's session during navigation and ensures a seamless experience.

Important: These cookies are essential for the website to function and do not collect personally identifiable information.

Retention and Protection of Personal Information

The information collected through the contact form is:

• Stored in a secure database for the time necessary to address your inquiries.
• Protected by technical and organizational security measures to prevent unauthorized access, misuse, or loss.

Your Rights

Under Quebec’s Law 25, you have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate information.
• Withdraw your consent to the use of your data, except when essential to provide services.

To exercise these rights, contact us using the information below.

Changes to This Policy

This policy may be updated to reflect changes in our practices or to comply with legal requirements. Please check this page regularly for updates.

Contact

For questions or concerns regarding this policy, or to exercise your rights, please contact:

Mélanie Chagnon
Phone: 1-819-367-4025 Toll-free 1-888-482-1001
Email: melanie@didoly.com